Convergys the leading call center industry in the Philippines is inviting every job seeker and those who are interested to work with the company.
We are currently in need of Agents, Team Leaders and Operation Managers.
REQUIREMENTS:
• At least completed 2 years of college
• Excellent communication skills in English
• We need candidates who are familiar with basic computer operations
• Has an ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone
• Has an ability to deliver information at customer's knowledge level in an understandable manner
• Has an ability to apply a logical problem solving approach to resolving customer problems and inquiries
• Has strong interpersonal skills and ability to think independently and follow through effectively
• We need candidates who are dependable, keen on details and have strong customer service orientation.
• We are looking for candidates amenable to graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime
• Applicants should be Filipino citizens or hold relevant residence status.
Convergys offers the highest basic salary even upon the first day of training! If you are interested to apply please email your resume to cebu.convergys@gmail.com and state what position you are applying for in the subject of the email.
